Manage end to end attendee management that drive a consistent experience, providing on site support when needed Manage relationships with existing and potential vendors, ensuring mature utilization of existing tools and roadmap development Provide ongoing reports to Event Managers and business partners regarding registration, reporting, attendee communications and mobile

Manage end to end conference/event related planning that drive a consistent attendee experience, providing on site support when needed Develop, streamline, and create best practices, processes, and reporting, keeping the business goals and policies in alignment Review and manage relationships with existing and potential vendors, ensuring mature utilization of existing too

Manage end to end conference/event related planning that drive a consistent attendee experience, providing on site support when needed Manage relationships with existing and potential vendors, ensuring mature utilization of existing tools and roadmap development Provide ongoing work direction to Attendee Managers regarding registration, reporting, attendee communications

Manage end to end conference/event related planning that drive a consistent attendee experience, providing on site support when needed Develop, streamline, and create best practices, processes, and reporting, keeping the business goals and policies in alignment Review and manage relationships with existing and potential vendors, ensuring mature utilization of existing too

Manage end to end conference/event related planning that drive a consistent attendee experience, providing on site support when needed Manage relationships with existing and potential vendors, ensuring mature utilization of existing tools and roadmap development Provide ongoing work direction to Attendee Managers regarding registration, reporting, attendee communications

Manage end to end conference/event related planning that drive a consistent attendee experience, providing on site support when needed Review and manage relationships with existing and potential vendors, ensuring mature utilization of existing tools and roadmap development Provide ongoing work direction to Attendee Managers regarding registration, reporting, attendee comm

Translate business rules and business requirements into system level requirements as part of user story refinement, documenting and communicating system changes Generates requirement documents that communicate process workflows and functional needs to both business stakeholders and technical staff. Maintains expertise and understanding of existing system functionality to

Primary focus will be on a Local Market book of business Intricate focus on product integration to maximize company financials Work closely with underwriting and local market sales to derive competitive financial responses Meets quarterly reporting requirements Anticipates customer needs and proactively develops solutions to meet them Serves as a key resource on complex a

Primary focus will be on a Local Market book of business Intricate focus on product integration to maximize company financials Work closely with underwriting and local market sales to derive competitive financial responses Meets quarterly reporting requirements Anticipates customer needs and proactively develops solutions to meet them Serves as a key resource on complex a

Perform telephonic outreach to improve health quality outcomes Optimize pharmacy therapy through additional telephonic engagement with providers and pharmacies Oversee pharmacy projects from inception to completion Provide responses to drug information requests Assess and interpret customer needs and requirements Identify solutions to non standard requests and problems Co

Customer retention, based on established annual goals Strategic planning for multi year initiatives to identify opportunities to better manage healthcare trends Responsible for communicating and managing escalated issues and problem resolution as appropriate Maintains appropriate documentation including action plans, meeting notes, Strategic Customer Business Plans, Sales

Acts as resource to members calling into a customer service setting addressing medical/health questions Own problem through to resolution on behalf of the member in real time or through comprehensive and timely follow up with the member Provide process and status on previously submitted prior authorizations or pre determination requests Effectively refers and enrolls memb

Assess, plan and implement care strategies that are individualized by patient and directed toward the most appropriate, at least restrictive level of care Identify and initiate referrals for social service programs; including financial, psychosocial, community and state supportive services Manage the care plan throughout the continuum of care as a single point of contact

Investigate medium to highly complex cases of fraud, waste and abuse Detect fraudulent activity by members, providers, employees and other parties against the Company Develop and deploy the most effective and efficient investigative strategy for each investigation Maintain accurate, current and thorough case information in the Special Investigations Unit's (SIU's) case tr

Assess, plan and implement care strategies that are individualized by patient and directed toward the most appropriate, least restrictive level of care Identify and initiate referrals for social service programs; including financial, psychosocial, community and state supportive services Manage the care plan throughout the continuum of care as a single point of contact Com