SUMMARY:

The Senior Accounts Receivable (A/R) Specialist is assigned an account portfolio and is responsible for evaluating the status of client accounts within that portfolio. The specialist contacts clients for payment of past-due invoices, researches conflicts that result in the client delaying payment, and works accounts as directed by the AR Manager and within collection policy. The specialist communicates account issues and compiles information for use by management in making critical client account decisions.

RESPONSIBILITIES:

• Monitor and maintain accounts within assigned portfolio.
• Contact clients via verbal and written communication for payment of past due invoices.
• Provide information and/or documentation to both internal and external clients.
• Interact with A/R Manager, Customer Service, Business Controllers, Project Managers, Facility Directors, General Managers, Account Executives, and/or Executive Director of Sales to resolve client issues.
• Maintain current and accurate account notes in collection software.
• Provide updates on accounts to A/R Manager, Operations, and Sales as needed.
• Notify the manager of negative payment patterns.
• Facilitate and/or attend conference calls specific to collection activity on client accounts.
• Completes side projects/tasks as assigned by the manager.
• Process credit applications to determine the applicant's creditworthiness.
• Review aged accounts receivable and cash receipts daily reports to maintain current accounts.
• Contact delinquent accounts to arrange for payment.
• Maintain detailed and effective notes on all account matters, including follow-up on payment schedules.
• Prepare recommendations for raising or lowering credit limits based on payment records.
• Compliance with all policies and procedures.
• Other duties as assigned.

• A Bachelor's Degree in Finance or Accounting.
• 6+ years' experience of proven success in a commercial credit/collections position.
• Firm but courteous telephone manners.
• Ability to successfully manage delinquent accounts.
• Ability to learn all aspects of the Company's proprietary software.
• Strong ERP system experience, preferably with Microsoft Dynamics D365 and SAP.
• Strong Microsoft Office experience, specifically Excel.
• Strong written and verbal skills, including an orientation to team development.

• Proven success in dealing with customers and company personnel at all levels.
• Detailed orientated with strong analytical and problem-solving skills.
• Strong written, verbal, and presentation skills, including an orientation to team development.
• Organized with the ability to support multiple concurrent projects.

BENEFITS:

• Competitive Salary
• Medical Benefits
• Dental Benefits
• Vision Coverage
• Flexible Spending Accounts
• 401(k) Savings Plan
• Vacation Days
• Incidental Days
• Paid Holidays
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• Tuition Reimbursement
• Employee Development & Training

*LI-SNF

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