Position: Food Pantry Assistant

Status: Regular Part-time/Non-Exempt

Supervisor: Family Services Manager

Department Head: Business Administrator

Mission Statement: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and meet human needs in His name without discrimination.

General Statement: Employees will be seen by the public as representing The Salvation Army and its mission. Each one is expected to conduct themselves in a manner that upholds the Army's mission and purpose.

Qualifications: Education and/or experience that enhances the ability to work with distressed and marginalized populations. Motivated to work with people in poverty. Willingness to function as a team player. Capacity to multi-task in a fast-paced work environment. Demonstrate a variety of competent computer skills. Have a valid drivers' license/insurance and be willing to sign organizational documents necessary for driving company vehicles.

Job Description: The food pantry assistant position is key in the delivery of all food-related services. The daily work includes client intake, data entry, preparing the pantry for shoppers, preparing food orders, managing inventory, keeping a safe, organized workspace, creating a welcoming/positive workplace environment, and working alongside pantry volunteers.

Responsibilities:

• Work collaboratively with the Food Pantry Coordinator and others to accomplish common goals and objectives that promote the organization's mission, vision, and values.

• Answer phones for pantry needs.

• Perform all interactions in a personal and professional manner.

• Collect individual and household data as needed for intake and reporting.
• Do data entry work as necessary with the Food Pantry Coordinator for case files and reporting purposes.
• Be sensitive to pantry guests and their household needs.
• Assist in fulfilling food orders for clients.
• Refer clients to a case manager or the appropriate staff for further resources beyond food.
• Keep food sorted, stocked, and organized on pantry shelves in a safe and organized fashion.
• Report any safety hazard immediately to supervisor, department head, and/or officer as deemed necessary.
• Assist in scheduling volunteers and maintaining food pantry inventory.
• Work with Food Pantry Coordinator in organizing and participating in food pantry orientations and training to keep volunteer workers fully engaged and effective in doing their work.
• Develop ways to connect pantry guests to other corps programs.
• Ensure inventory is rotated and refrigerator equipment log is filled per health department standards
• Maintain a food handler's certification and practice food safety in all areas.
• Perform clerical duties as needed for department needs.

Seasonal Duties:

This position is responsible for proper and appropriate preparation and distribution of all Thanksgiving and Christmas food boxes. Support others in the intake and distribution of all holiday assistance.

Physical Capabilities Required

• Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead.
• Ability to operate a complex multi-faceted telephone system.
• Ability to operate a desktop and/or laptop computer.
• Ability to lift up to 30 lbs.
• Ability to access and produce information from a computer.
• Ability to understand oral and written information.
• Ability to walk, sit, stand, and bend intermittently and/or continuously.
• Ability to exercise good hand eye coordination (using hand to hand, hand to finger, hand to object).
• Ability to hear and speak clearly.
• Ability to see clearly both up close and at a distance.
• Ability to work independently with minimal supervision.

A qualified person with a disability may request a modification or adjustment to the job or work environment to meet the physical requirements of the position. Other duties may be requested or assigned within the employee's capabilities and what is found to be moral, ethical, and legal to both employee and employer.

"The Salvation Army will comply with all governmental orders and any contractual obligations relative to COVID-19 safety measures, including mandatory vaccination of staff, if required. The Salvation Army will consider requests for exemptions from any such requirements on either religious or medical grounds."

A generous benefits package is included with full-time positions: paid holidays, vacation time, sick time, and medical, vision, and dental insurance.

Health Insurance: Low bi-weekly premiums for employee-only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside a Kaiser service area. Voluntary +1 and +family coverage at additional cost. Delta Dental DHMO and DPPO dental insurance are offered.

Life and Voluntary Options: An employer-paid life insurance policy covers employees. Voluntary supplemental life, short-term and long-term disability plans are available.

Retirement Plans: Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at five years eligible service time. Plus, an employee-funded voluntary 403(b) option.

Parental Leave: The benefit is 40 hours of Paid Leave for qualifying events.

Sick Leave: 12 days of Sick Leave annually accruing from day one, eligible for use after three months' service time.

Paid Vacation:

Two weeks annually, accruing from day one, for non-exempt positions.
Four weeks annually, accruing from day one, for exempt positions.
Accrued vacation is eligible for use after six months' service time.

Paid Holidays: 13 designated holidays + 1 floating holiday per year