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Principal Hardware Quality Engineer
Redmond, WA
Job Description
OverviewMicrosoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft's expanding Cloud Infrastructure and responsible for powering Microsoft's "Intelligent Cloud" mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for engineers to help achieve that mission. As Microsoft's cloud business continues to grow the ability to deploy new offerings and hardware infrastructure on time, in high volume with high quality and lowest cost is of paramount importance. To achieve this goal, the Hardware, Infrastructure Management, and Fundamentals Engineering (HIFE) team is instrumental in defining and delivering operational measures of success for hardware manufacturing, improving the planning process, quality, delivery, scale and sustainability related to Microsoft cloud hardware. We are looking for seasoned engineers with a dedicated passion for customer focused solutions, insight and industry knowledge to envision and implement future technical solutions that will manage and optimize the Cloud infrastructure. We are looking for a Principal Hardware Quality Engineer to join the team. As a Principal Hardware Quality Engineer in the Commodity Quality Team, you will apply system and GPU related expertise to provide best-in-class development support for Azure Cloud Artificial Intelligence servers. You will use technical expertise to help drive issue resolution, quality improvements/mitigations, and system telemetry. As part of this you will analyze data and collaborate closely with other hardware, firmware, and software engineers at both Microsoft and external entities. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
ResponsibilitiesEstablish and drive supplier quality management to ensure the highest level of manufacturing Hardware QualityDrive hardware quality and quality systems with suppliers to enable steady hardware performance that meet business KPIs and metrics.Influence engineering teams and Original Equipment Manufacturing (OEM) teams through a collaborative working style while maintaining the position of the customer.Work closely with external development partners, internal Microsoft V-teams made up of both hardware, Firmware, and software development teams, and with upstream component vendors to drive, monitor and improve the hardware quality of Microsoft products going into data centers globally.Participate in the Hardware development activities representing the quality organization and work with established teams and V-teams to drive identified issues or challenges to resolution.Be a hardware quality expert who leads failure analysis and root cause identification of hardware issues and supplier quality gaps. Responsible for conducting and overseeing the Root Cause Analysis (RCA) investigations.Represent the quality team in supplier performance evaluation.Work with internal and external GPU and the industry to establish needed requirements and specifications. Identify and work with teams to isolate available, needed telemetry and enable analysis. Analyze available data for the purpose of debugging, trending, etc.Other: Embody our culture and values.
ResponsibilitiesEstablish and drive supplier quality management to ensure the highest level of manufacturing Hardware QualityDrive hardware quality and quality systems with suppliers to enable steady hardware performance that meet business KPIs and metrics.Influence engineering teams and Original Equipment Manufacturing (OEM) teams through a collaborative working style while maintaining the position of the customer.Work closely with external development partners, internal Microsoft V-teams made up of both hardware, Firmware, and software development teams, and with upstream component vendors to drive, monitor and improve the hardware quality of Microsoft products going into data centers globally.Participate in the Hardware development activities representing the quality organization and work with established teams and V-teams to drive identified issues or challenges to resolution.Be a hardware quality expert who leads failure analysis and root cause identification of hardware issues and supplier quality gaps. Responsible for conducting and overseeing the Root Cause Analysis (RCA) investigations.Represent the quality team in supplier performance evaluation.Work with internal and external GPU and the industry to establish needed requirements and specifications. Identify and work with teams to isolate available, needed telemetry and enable analysis. Analyze available data for the purpose of debugging, trending, etc.Other: Embody our culture and values.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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