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The Revenue Operations Manager will be responsible for identifying and implementing opportunities within DaVita's revenue cycle, in collaboration with teams across the company, to grow DaVita's revenue and improve bottom-line performance within our Revenue Operations Team (ROPS).
Essential Function:
Reporting & Administration
- Gather sensitive reports, metrics, and communication
- Proactively provide updates and recommendations within executive presentations
- Measure and evaluate results to determine the direction of projects and resources
Program & Project Management
- Develop project structure and direction from initiation, design, development, testing, evaluation, and implementation
- Select and manage resources to accomplish project objectives
- Identify and influence strategic business relationships, internally and externally, between ROPS leadership teams
- Set priorities and direction for projects
- Perform root cause analysis on large amounts of datasets and create detailed reports for strategic business issues and opportunities
Other Duties
- Champion the DaVita Mission and Values both internally and externally
- Attend team meetings, phone conferences, and training as scheduled or needed
- Perform other duties as assigned or required
- Travel required: up to 5%
Qualifications:
- Excellent interpersonal skills
- Strong leadership coaching and teammate development skills
- Intermediate skills in all Microsoft applications
- Effective training and presentation skills
- Excellent written & verbal communication, including active listening & curiosity, across all teammate populations
- Working knowledge of ROPS teams, functions, systems, processes
- Model, coach, and influence effective & timely problem resolution across all levels of leadership
- Data analysis and/or process innovation
- Ability to build and leverage relationships across all areas of the organization
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform StarLearning.
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
Salary/ Wage Range
$68,000.00-$112,000.00 / yearCompensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at
DaVita is an equal opportunity/affirmative action employer. As such, DaVita makes hiring decisions solely on the basis of qualifications and experience, and without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.