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Employee Housing Coordinator
Job Description
Year Round
WORK AND PLAY IN THE MOUNTAINS
Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it's more than our work. It's our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it's an experience you just don't get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.
JUST LIKE THE TREES, WE ARE GROWING! Apply today to grow your mountain roots with us- whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team!
BIG PEAKS, BIGGER PERKS
Employee perks:
JOB DESCRIPTION
Position Title: Employee Housing Coordinator
Business Unit or Department: Human Resources
Position Reports to: Employee Housing Manager
Employee Type: Full Time, Year Round
EEOC Classification: Non-Exempt, Hourly
# of Direct Reports: 0
# of Indirect Reports: 0
Wage Range: $20hr-$22hr
Date of Last Review: 8/29/2023
RESORT OVERVIEW, CULTURE AND VISION
Crystal Mountain, the Pacific North West's premier destination for skiers, snowboarders, and summer adventurers. We are part of the Alterra Mountain Company family of resorts. A career with Crystal Mountain is more than what you do today; it's being part of creating a community rooted in the spirt of the mountains, united by a passion for adventure, and celebrating legendary adventures and enduring memories that mountains bring to everyone.
WHO WE ARE
Crystal Mountain delivers best in class service and adventures worthy of our extraordinary terrain and beauty.
We appreciate effort but value performance
We make decisions through collaboration
We build relationships by acting with integrity
We protect our environment to ensure our future
And we have fun doing what we do
EMPLOYEE PERKS and BENEFITS
JOB SUMMARY
The Housing Coordinator is a dedicated and organized individual who will be responsible for assisting the Housing Manager in managing and overseeing all aspects of our employee housing facilities, ensuring a safe, comfortable, and well-maintained environment for our employees. This position plays a critical role in creating a positive living experience for our staff, promoting a sense of community and satisfaction among residents.
ESSENTIAL DUTIES
Housing Operations Management:
Resident Relations and Support:
Employee Transportation Management:
The Employee Housing Coordinator is responsible for assisting the Employee Housing Manager in overseeing and ensuring the successful management of the employee housing operations. This includes supervising and coordinating the work of subordinates, providing guidance and support as needed, and maintaining overall accountability for the efficient and effective functioning of these areas. The coordinator will actively collaborate with the respective teams to ensure the smooth operation and implementation of policies, procedures, and quality standards related to the employee housing operations.
REQUIRED QUALIFICATIONS
EDUCATION & EXPERIENCE REQUIREMENTS
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to 80% of the time talk, see, hear, and smell. Must be capable of walking or standing 75% or more of an 8-hour work shift. Must be capable of frequently carrying, lifting, pushing, or pulling up to 25lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.
WORKING CONDITIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.
This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Crystal Mountain Resort and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety.
This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause.
Employment with Crystal Mountain Resort or any of its affiliates is "at will" meaning either party may terminate the employment relationship at any time with or without cause and with or without notice.
WORK AND PLAY IN THE MOUNTAINS
Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it's more than our work. It's our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it's an experience you just don't get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.
JUST LIKE THE TREES, WE ARE GROWING! Apply today to grow your mountain roots with us- whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team!
BIG PEAKS, BIGGER PERKS
Employee perks:
- Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)
- + Free Alterra season pass for spouse and dependents 25 & under
- 50% off window ticket price at IKON partner resorts
- Free access to Alterra Mountain destinations during time off
- Free ski-referral letters for employees to use at other mountain resorts during time off
- Discounted friends & family day-ski vouchers (Up to 85% off)
- Discounts on Ski & Snowboard Lessons
- Discounts on Ski & Snowboard Rentals
- Discounts on Gear Tune-Ups
- Discounts on Food & Beverage
- Discounts at Crystal Mountain Retail shops
- Free Crystal branded swag
- Pro deals on gear with 100s of brands
- Discount Marketplace
- Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more
- Employee-only Night Skiing events
- Employee Housing available, on-mountain and off-mountain
- Accrued paid time off for eligible positions
- Group health insurance for eligible positions
- 401K benefit and generous match with immediate vesting for all staff members over 18
- Opportunities for growth, advancement, and year-round employment
JOB DESCRIPTION
Position Title: Employee Housing Coordinator
Business Unit or Department: Human Resources
Position Reports to: Employee Housing Manager
Employee Type: Full Time, Year Round
EEOC Classification: Non-Exempt, Hourly
# of Direct Reports: 0
# of Indirect Reports: 0
Wage Range: $20hr-$22hr
Date of Last Review: 8/29/2023
RESORT OVERVIEW, CULTURE AND VISION
Crystal Mountain, the Pacific North West's premier destination for skiers, snowboarders, and summer adventurers. We are part of the Alterra Mountain Company family of resorts. A career with Crystal Mountain is more than what you do today; it's being part of creating a community rooted in the spirt of the mountains, united by a passion for adventure, and celebrating legendary adventures and enduring memories that mountains bring to everyone.
WHO WE ARE
Crystal Mountain delivers best in class service and adventures worthy of our extraordinary terrain and beauty.
We appreciate effort but value performance
We make decisions through collaboration
We build relationships by acting with integrity
We protect our environment to ensure our future
And we have fun doing what we do
EMPLOYEE PERKS and BENEFITS
- Paid Time Off through accrued time off plan.
- Group health insurance
- 401K benefit and generous match with immediate vesting for all staff members over 21
- Alterra season pass (unlimited, direct to lift at all Alterra resorts)
- + Free Alterra season pass for spouse and dependents 25 & under
- Eligible for Ikon Pass with access to 50+ Destinations.
- Free ski-referral letters for employees to use at other mountain resorts in the PNW
- Discounted friends & family day-ski vouchers
- Free group Ski & Snowboard Lessons
- + discounts on family lessons
- Free Ski & Snowboard Rentals (subject to availability)
- Discounts on Gear Tune-Ups
- Discounts on Food & Beverage
- Discounts at Crystal Mountain Retail shops
- Pro deals on gear with 100s of brands
- Discount Marketplace Through Alterra Benefits Hub
- Employee Housing options are available for this position
JOB SUMMARY
The Housing Coordinator is a dedicated and organized individual who will be responsible for assisting the Housing Manager in managing and overseeing all aspects of our employee housing facilities, ensuring a safe, comfortable, and well-maintained environment for our employees. This position plays a critical role in creating a positive living experience for our staff, promoting a sense of community and satisfaction among residents.
ESSENTIAL DUTIES
Housing Operations Management:
- Assist in managing day-to-day operations of the employee housing facilities, including maintenance, security, cleanliness, and general upkeep.
- In manager's absence oversee move-ins, move-outs, and resident transfers, ensuring a smooth process and timely communication with relevant stakeholders.
- Coordinate with relevant departments to address and resolve any housing-related issues or concerns.
Resident Relations and Support:
- Serve as a contact for residents, addressing their inquiries, concerns, and requests in a prompt and professional manner.
- Foster a positive community environment by organizing resident events, activities, and initiatives to encourage interaction and a sense of belonging.
- Promote and enforce housing policies and regulations, ensuring adherence to rules and guidelines by residents.
- Coordinate with the Employee Experience and International Employee Coordinators to plan and execute employee activities and events.
Employee Transportation Management:
- Assist in developing and implementing transportation policies and procedures for employee commuting, ensuring efficient and reliable transportation services.
- Coordinate with relevant departments to determine transportation needs, including pick-up and drop-off locations, schedules, and routes.
- Collaborate with transportation vendors or internal resources to arrange and manage transportation services, such as buses, shuttles, or carpooling initiatives.
- Monitor transportation service quality and address any issues or concerns raised by employees promptly.
- Maintain accurate records of transportation usage, including ridership data, fuel consumption, and maintenance schedules.
- Drive employee shuttle as needed.
The Employee Housing Coordinator is responsible for assisting the Employee Housing Manager in overseeing and ensuring the successful management of the employee housing operations. This includes supervising and coordinating the work of subordinates, providing guidance and support as needed, and maintaining overall accountability for the efficient and effective functioning of these areas. The coordinator will actively collaborate with the respective teams to ensure the smooth operation and implementation of policies, procedures, and quality standards related to the employee housing operations.
REQUIRED QUALIFICATIONS
- Excellent interpersonal and communication skills, both written and verbal.
- Proactive mindset with a strong attention to detail and problem-solving abilities.
- Ability to handle difficult situations and resolve conflicts in a diplomatic and effective manner.
- Proficiency using Rent Manager or similar property management software is a plus.
- Flexibility to work evenings, weekends, and holidays as required.
- Valid Driver's License.
EDUCATION & EXPERIENCE REQUIREMENTS
- Sound knowledge of relevant housing regulations and health and safety standards.
- Previous experience managing employee or student housing preferred.
- Previous work in a seasonally based hospitality industry preferred.
- Previous experience in food service management is desired.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to 80% of the time talk, see, hear, and smell. Must be capable of walking or standing 75% or more of an 8-hour work shift. Must be capable of frequently carrying, lifting, pushing, or pulling up to 25lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.
WORKING CONDITIONS
- Typical work schedule: 5 days / week - 6 days at certain times of the year. Holidays, Nights, Weekends may be required.
- Indoor / Outdoor: While performing the duties of this job, the employee may be exposed to outside weather conditions.
- Hazardous Materials / Noise: The noise level in the workplace is usually moderate.
- Equipment Used in Job: The position may require the use of driving company vehicles and common hand tools.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.
This job description is not an exhaustive list of all functions and responsibilities that an employee may be required to perform in this position. Crystal Mountain Resort and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety.
This job description is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause.
Employment with Crystal Mountain Resort or any of its affiliates is "at will" meaning either party may terminate the employment relationship at any time with or without cause and with or without notice.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
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