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You Belong Here.
At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.
FTE: 0.,Shift: Day, Schedule: Variable Days Evenings Nights Weekend and Holidays
Position Summary
The Patient Access Technician (PAT) is an exciting opportunity at MultiCare, responsible for ensuring accurate patient admission and registration. This intermediate-level clerical position will allow you to apply your professional service-orientation, good judgment and independent thinking in your daily work functions.Responsibilities
- You will assure complete and accurate patient admissions/registrations according to organization policy and procedures and regulatory requirements
- You will obtain inpatient bed assignments and processes inpatient admission, including arm banding, addressograph plate, and completion of necessary forms
- You will pre-admit all scheduled inpatient, outpatients and ambulatory patients to facilitate a smooth and speedy admission/registration process
- You will obtain direct admit information and enter a reservation in the computer system in order to notify other areas
- You will complete comprehensive bedside or telephone interviews with the patient, relative, or their representative to obtain pertinent demographic insurance and/or third-party liability information
- You will perform eligibility verification and resolves any discrepancies, determine the need for financial assistance recommendation and application, referring to the Financial Counselor where necessary
Requirements
- Graduate of a health vocational program such as Patient Access, Medical Assistance Medical Billing & Insurance or an Associate Degree with six months of experience
- One year of experience performing admitting, Health Unit Coordinator, patient registration or billing duties in a health care setting required
- Customer service experience required
Our Values
As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.
Why MultiCare?
- Mission-driven: Partnering for healing and a healthy future
- Market Leadership: Washington's largest community-based, locally governed health system
- Technology: "Most Wired" healthcare system 10 years in a row
- Employee-centric: Named Forbes "America's Best Employers by State" in 2021
- Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountain, and forest at every turn
Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The starting pay for this position is $19.67 and the pay scale is $19.67 - $28.31 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.Associated benefit information can be viewed .
MultiCare is an equal opportunity employer. Hiring decisions are made without regard to race, color, religion, national origin, sexual orientation, gender identity, disability or veteran status. EOE/AA/M/F/D/V