Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s –- to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE

Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country.

In 2019, U.S. News & World Report once again ranked Seattle Children’s among the nation's best children's hospitals – for the 27th year in a row. We received national rankings in all 10 specialty areas evaluated by U.S. News & World Report, and are honored to be the only pediatric medical center in Washington to be ranked.

As a Magnet designated institution, and classified among America’s best large employers by Forbes, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it’s delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here.

Coordinate Family Resource Center daily operations and maintain facility. Provide direct customer service to patients, families, staff and the community. Participate in CPI efforts and provide administrative and program support.

SERIES CONCEPT:
A program is a specialized area with specific complex components and discrete tasks which distinguish it from the main body of the organization. A program is specific to a particular subject. The specialized tasks involve interpretation of policies, procedures and regulations, independent functioning and public contact. Duties are not of a general support nature easily transferable from one program to another. Performance of administrative/clerical duties is in support of the incumbent’s performance of specific programmatic tasks.

Required Education/Experience:
- High School Diploma or equivalent
- Minimum of two (2) years college coursework in Business, Healthcare, Human Services or related field
- Minimum of three (3) years progressively responsible experience in administration/ customer service, healthcare or related area in a hospital/research setting

Required Credentials:
- N/A

Preferred:
- Bachelor’s Degree in Healthcare, Communications, Marketing, Business or related field
- Bilingual (Spanish)
- Training in Child Passenger Safety through local and/or national authority
- Experience in administrative support

Our community welcomes diverse experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our increasingly diverse patients and families. Our organization recruits, employs, trains, compensates, and promotes without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The people who work at Seattle Children’s are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves within this community, which cultivates and promotes equity, diversity, and inclusion at all levels.

Seattle Children’s is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.